Quality Policy

QUALITY POLICY


Continuing our activities as Meltem Kimya Tekstil San. İth. İhr. ve Tic. A.Ş. with the slogan “The Quality Hidden in Chemistry” in the Turkish plastics industry, we produce easily-accessible and reliable products that exceed customer expectations by using developing and up-to-date technologies in line with our vision.

In this context, keeping customer satisfaction at the highest level in the products and services we provide and effectively managing customer feedback forms the basis of our quality policy.

Within the framework of our quality policy principles, we aim to:

Use our best efforts for documentation, certification and continuous improvement of our quality management system to meet the requirements of the ISO 9001 standard;

Based on the Total Quality philosophy, continuously increase the quality level by giving importance to teamwork so that all employees become more competent and able to use their skills at the highest level;

Determine preventive approaches that will improve our performance by reviewing our business processes with the self-assessment process;

While improving our product quality, cooperate with our suppliers and make them a part of our quality system;

Increase the efficiency of all our production processes to a level that can compete domestically and globally in line with the continuous improvement approach;

Encourage innovative and creative approaches, and provide training to increase technical and behavioural competencies;

Protect our employees from any negative effects of the workplace and accidents and ensure that they work in comfortable and safe environment, and carry out hazard and risk analyses in order to eliminate any conditions that may adversely affect the health and safety of all parties who may be adversely affected by our activities; and

Considering the possible effects of our products on the environment, plan our R&D studies in that direction and constantly communicate with all our stakeholders about our company’s environmental perspective and environmental protection practices.

We strive hard to be an exemplary organization in terms of quality as well as in all aspects of our industry by managing all our above-mentioned activities in an integrated manner with the Environmental, Occupational Health and Safety Management Systems.

We take the responsibility of the quality of the products we will offer to our customers by performing a flawless inspection from the beginning to the end of production with the slogan “The Quality Hidden in Chemistry”.

As an extension of the slogan “The Quality Hidden in Chemistry”; we have established the ISO 9001 System – Quality Management Model in Production, Facility and Service in order to meet the developing and changing market conditions of all products manufactured in our facilities and to ensure the satisfaction of the customers using our products.

 

In order to provide a healthier and safer work environment for the personnel employed by our company; OHSAS 45001-2018, which is an occupational health and safety management system, has been awarded with zero (0) error in 2008 and has been applied effectively since then.

Along with quality of the products manufactured, Meltem Kimya gives importance to a Cleaner World and Environment, Human Health and Hygiene issues with respect to traditions. In this context, we have established, applied and improved the efficiency of ISO 14001 Environmental Management System in order to keep environmental pollution under control from raw-material entry to shipment, use the raw-material in the most efficient way, minimize the amount of waste, increase the environmental awareness of the personnel, prevent potential environmental problems that may occur, and use energy as effectively as possible.

The rapid development of international sales and connections of our company, who continues to grow with its ongoing investments, also plays an important role in the recognition and credibility of our company in the international market.

Serving successfully in the Turkish Chemical & Plastic Industry, we Meltem Kimya Tekstil San. İth. İhr. ve Tic. A.Ş. are always ready to provide the best service through our principles of quality, customer satisfaction and state-of-the-art technology. Our Quality Certificates are: ISO 9001, ISO 14001, ISO 18000 and TSE.